Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-volume periods, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Domestic Orders (U.S.): 2–7 business days
- International Orders: 7–21 business days
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, customs processing, or other factors outside our control.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us as soon as possible before your order ships.
Lost or Stolen Packages
We are not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as delivered but cannot be located, please contact the carrier directly.
International Shipping
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Issues
If your order arrives damaged or you experience any issues with your shipment, please contact us within 7 days of delivery and include your order number and photos if applicable.
Contact Us
For any shipping-related questions, please contact us at:
Email: info@conquerormade.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST